Members’ Events
Don’t just manage your team, LEAD your team!
- Tell me what to do and I’ll do it to protect my job.
- Motivate me to want to do it and I will do it to the best of my ability.
Supervisors and managers who understand this simple truth and know how to implement it create impact in today’s organisations. They get results because they know how to lead a team – not just direct it.
Dale Carnegie Training® builds the confidence of new leaders by drawing out their natural strengths and providing practical tools to get the job done.
Step Up to Leadership is an information-packed one-day program that covers leadership, time management, delegation, conflict resolution, and much more.
WHO SHOULD ATTEND:
Managers and team leads responsible for the day to day performance of a team. This person is guiding their team towards its goals and oversees that all members of the team are productive and are able to resolve problems as they arise
Participants learn how to:
- Build loyalty and improve staff retention
- Lead by example
- Communicate with precision
- Be cool under pressure
- Resolve conflicts quickly before they affect the whole group
- Convert negativity into positive production
- Listen effectively
- Work smarter, not harder
- Delegate responsibility, authority and accountability
- Give difficult feedback without creating resentment
