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Essential Services: What does that mean?

At Alert Level 4, only certain businesses can open to the public and have customers on their premises.  These are deemed essential services. 

Workplaces can only open if:

    •  they are an Alert Level 4 business or service, as defined and listed in schedule 2 of the COVID-19 Public Health Response (Alert Level Requirements) Order (No 9) 2021 (Order), or they are exempt from the Order.
    • AND they are operating safely, in accordance with the Alert Level 4 requirements, set out in the Order.

Operating safely includes fulfilling all other health and safety obligations.

  • This means that if an Alert Level 4 service cannot operate safely, workers must not go to work and premises should remain closed.
  • All freight can be distributed and received with essential freight prioritised.
  • Additionally, businesses that are able to operate are encouraged to put in place other measures, consistent with Health and Safety obligations, to prevent their activities contributing to the spread of COVID-19. For example, businesses that can operate are encouraged to have employees work from home wherever this is possible to provide the relevant business or service.

COVID-19 Resurgence Support Scheme

According to Unite Against COVID-19, you can open to customers if you are a:

  • supermarket, dairy or food bank
  • liquor store (in Licensing Trust Areas)
  • petrol station
  • self-service laundry
  • health service, or an entity involved with the deceased or producing health sector materials
  • accommodation service
  • court or tribunal
  • social and community-based service to maintain critical wellbeing or crisis support
  • emergency services
  • Parliamentary services
  • transport and logistics service, including passenger transport by road, rail, air or sea
  • school hostel.

All other businesses must not have customers on their premises. 

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