Running a small business in New Zealand is a juggling act. You’re passionate about your craft, whether it’s building, manufacturing, or providing a service. But often, the “people stuff” – managing staff, navigating employment law, and fostering a positive work environment – can become a major distraction. Sound familiar? You’re not alone. Many Kiwi business owners find themselves spending more time on HR headaches than on growing their business.

Our kiwi “she’ll be right” attitude can work for many things, but when it comes to employment matters, it can be risky. Ignoring HR issues can lead to costly mistakes, unhappy staff, and even legal trouble. That’s where partnering with external HR specialists comes in.

Why External HR Support Makes Sense for Small Businesses

Think of partnering with external HR experts as having a dedicated HR specialist on your team, without the overhead of a full-time employee. It’s a smart way to access professional advice and support, tailored to your specific needs and budget. Here’s how it can benefit your business:

• Focus on Your Strengths: Reclaim your time and energy to focus on what you do best – running your business. Let the experts handle the complex world of HR.
• Proactive Problem Prevention: A good HR partner can help you identify and address potential issues before they escalate into major problems. This saves you time, money, and stress in the long run.
• Improved Employee Relations: Happy and engaged employees are the backbone of any successful business. External HR support can help you foster a positive workplace culture, leading to increased productivity and reduced staff turnover.
• Stay Compliant with NZ Employment Law: New Zealand employment law is complex and constantly evolving. External HR support ensures you stay compliant, minimising the risk of legal challenges and penalties.
• Access Expert Advice on Demand: Have a tricky employee situation? Need help with performance management or recruitment? External HR support provides access to expert advice whenever you need it.

What to Look for in an HR Partner

When choosing an external HR partner, look for:

• Experience with NZ Businesses: Ensure they understand the specific challenges and opportunities faced by businesses in New Zealand.
• Flexible Solutions: Avoid providers who offer only rigid, one-size-fits-all packages. Choose a partner who can tailor their services to your specific needs and budget.
• Practical Approach: Look for a provider who focuses on practical, easy-to-implement solutions, not just theoretical advice.
• Clear Communication: Choose a partner who communicates clearly and avoids jargon.
• Strong Client Relationships: Seek a provider who values building long-term relationships and understands your business culture.

Common HR Challenges External HR Support Can Address:

• Difficult Conversations: Dealing with underperforming employees, disciplinary issues, or redundancies can be stressful and challenging. External HR support can provide guidance and support to ensure these conversations are handled fairly and legally.
• Recruitment and Onboarding: Finding and hiring the right people is crucial. External HR support can help you develop effective recruitment strategies, streamline your onboarding process, and ensure you attract and retain top talent.
• Performance Management: Implementing a fair and effective performance management system is essential for driving productivity and employee development. External HR support can help you design and implement a system that works for your business.
• Compliance and Risk Management: Staying up-to-date with employment law and managing workplace risks can be overwhelming. External HR support can help you navigate these complexities and ensure your business is protected.

Investing in external HR support isn’t an expense – it’s an investment in your business’s future. It frees you up to focus on what you love, reduces stress, and helps you build a strong and successful team. If you’re ready to take the “people stuff” off your plate, consider partnering with an experienced and reputable HR provider.

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This article was written by Samantha Wallace – Account Manager at King & Co. For more information on how King & Co can support your business with its HR needs, please visit www.kingandco.co.nz and follow them on social media for more insights.